An update!

I haven’t had too much time (and patience) to update.

The pain and body aches are definitely starting to set in. All the way to the bones. I have another chemo treatment on Friday. Second to last (hopefully)!!

Frustration is also setting in more. The more I see hospital bills and the fiscal result of cancer within the healthcare system. It just seems fraudulent.

I mentioned before about the simple basic wig I picked out through the ONLY place that accepts my insurance… A place called Wigs N More in Latrobe, PA.

They charged my insurance over $8000 for it. I still don’t have possession of the wig because I sent it back over 6 weeks ago to be adjusted.

Before they got their money, this company acted completely helpful, responsive and empathetic. They offered me a phone number to text any time I wanted with any questions or needs. And I used it once or twice. And they were so nice about things. Up until they got paid.

Now I’ve texted the number two days in a row asking for an update with no response. So I called today, and the woman on the phone said “you must not be texting the right number, she checks that and responds to things like 1000 times a day”.

I told her I know it’s the right number because I’m responding to the last message that was sent from it. She gave a big heavy sigh and said “let me go check with her”. She comes back and says “yes she got your messages, but she doesn’t have any update. The company she sent it to hasn’t given her one”

That, my friends, is where I lost my shit (sorry mom, I’ll put a quarter in the jar).

Running a Business 101… telling someone there is no update IS AN UPDATE. Dont ignore people. Answer them if they ask you something. Even if there’s nothing new you can say. Tell them that. It’s not like I’m asking for an update after two days. It’s been SIX WEEKS after they told me it would take three.

The rest of the convo, the lady was being really rude, acting like I’m rude for even wanting a response. She was talking to customers while I was talking and kept trying to get me off the phone.

This place is the only place my insurance allows me to get a wig from in the entire country. Seems weird. I have zero choice in the matter if I want it covered. And they know that. So they have no reason to try to earn my business.

The company specializes in wigs and also mastectomy products. In other words, they’re making money off of people with cancer and then treating them like crap. I think that’s the part that irks me the most. I can handle myself, but many cancer patients are elderly and I imagine that’s who they’re used to taking advantage of.

If I could, I’d be cancelling my order. But I already trimmed the lace on the wig LIKE THEY INSTRUCTED. Which makes it not returnable.

Cough *scam* cough

A nice vent post because all this stuff seems to be ripping away my positivity….. And making me swear in front of my mom.

That is all for now. I’m off to open a wig company. I’ve heard they make great money for nothing.